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Layoffs are doing little to improve customer service

Published Thu, 20 Feb 2025 18:59:21 GMT

Show of hands: Has there been a single instance in recent months in which you've called customer service and weren't told that because of "unusually heavy call volume," you'll be on hold for the rest of your natural life?Yeah, that's what I thought.Customer service became roadkill during the pandemic and has yet to recover. The latest example of this involves Facebook and Instagram parent Meta Platforms.CNBC relates how Los Angeles influencer Katya Karlova discovered that her Instagram account had been hacked, resulting in stolen content and fake accounts."This is really damaging," she told the network. "This is my brand and I work really hard to build it to be something impactful and positive."The problem, according to CNBC, is that after 21,000 Meta workers got sacked since last fall, customer service has been wiped out. Businesses and influencers often can't reach anyone when there are problems with their accounts.The problem isn't unique to Meta or various other tech companies t...

Orange County hosting free summer events at local parks

Published Thu, 20 Feb 2025 18:59:21 GMT

The OC Parks Sunset Cinema and Summer concert series is gearing up for its annual summer events with new movie and entertainment lineups that will be playing at various Orange County parks throughout the summeron Thursday and Friday nights.For the movie nights, the event sites and pre-show entertainment will begin at 6 p.m. The movie will start after sundown, typically around 8 p.m. The free event is open to the public and free parking will be provided for those in attendance.The OC Parks Sunset Cinema lineup:June 9: Thor: Love and Thunder (2022) at Craig Regional ParkJune 16: A Bug’s Life (1998) at Craig Regional ParkJune 23 : Minions: The Rise of Gru (2022) at Carbon Canyon Regional ParkJune 30 : Ferris Bueller’s Day Off (1986) at Carbon Canyon Regional ParkJuly 7 : Top Gun: Maverick (2022) at Yorba Regional ParkJuly 14 : Clueless (1995) at Yorba Regional ParkJuly 21 : Lightyear (2022) at Irvine Regional ParkJuly 28: Nacho Libre (2006) at Irvine Regional ParkAug.4: Cruella (2021) ...

Best Plinko Gambling Sites: Top 5 Sites to Play Plinko Casino Game Online in 2023

Published Thu, 20 Feb 2025 18:59:21 GMT

 Sponsored Content Care to test your luck at the best plinko gambling sites?This classic carnival game is now a staple at multiple crypto online casinos – and we’ve ranked the best ones right here in this article.Leading the way of the best sites to play Plinko online is Bitstarz, a renowned Plinko gambling site offering the quickest 7-minute payouts and most generous bonuses.But don’t take our word for it – read on to see how Bitstarz stacks up against the other top Plinko casinos.Best Plinko Gambling SitesBitstarz: Best overallMyStake: Dedicated Plinko game bonusmBit: Best Plinko game variety7bit: Top pick for Plinko by SpribeWild.io: Most generous welcome bonus1. Bitstarz – Best Plinko Gambling Site Overall Pros:Exclusive Plinko game variantMultiple Plinko games (provably fair)5 BTC welcome bonus with 180 free spinsNear-instant payoutsExcellent search function makes it easy to find any Plinko gameCons:Cluttered homepageEvery single online casino on our list has mo...

SF drag legend Heklina dies at 55

Published Thu, 20 Feb 2025 18:59:21 GMT

By Thomas Hughes | Bay City NewsThe San Francisco nightlife community and others reacted to the sudden death of longtime drag performer Heklina, 55, whose death in London, England was first reported on social media late Monday.Heklina, whose legal name was Stefan Grygelko, according to state court documents, was performing for several weeks at London’s Soho Theatre with friend Peaches Christ, also known as Joshua Grannell.London’s Metropolitan Police were called by the London Ambulance Service at 9:47 a.m. local time Monday to a residence at Soho Square for a report of an unresponsive person, who was pronounced dead at the scene, according to a police spokesperson.The death is being treated as “unexpected” and is under investigation. An autopsy has not yet been completed to determine the cause of death as of Wednesday.“I am shocked and horrified to bring this news to you,” Grannell wrote on his Facebook and Twitter accounts Monday.“I am livi...

Los Gatos: Michelin-starred Manresa’s wine collection going up on the auction block

Published Thu, 20 Feb 2025 18:59:21 GMT

David Kinch’s three-Michelin-starred Manresa may have closed, but oenophiles now have a chance to purchase fine and rare wines from the stellar collection of the Los Gatos restaurant.Heritage Auctions of Beverly Hills is presenting the Manresa Cellar auction. Online bidding, already under way, will culminate in a live auction April 21.“The list was meticulously curated over the course of the 20-year run of the restaurant by chef David Kinch and master sommelier Jim Rollston,” said Ty Methfessel, Consignment Director of Fine & Rare Wines at Heritage, in Wednesday’s announcement. “The restaurant’s two-decade run allowed an accumulation of many vintages of some iconic and rare wines from importers and producers that had long relationships with the restaurant.”Kinch closed Manresa after a Dec. 31 dinner finale. When he announced his planned departure from his world-famous restaurant — one of only six in California to hold three of the coveted Michelin stars —...

Judge: Dominion can force Murdochs to testify at trial

Published Thu, 20 Feb 2025 18:59:21 GMT

By Marshall Cohen | CNNDominion Voting Systems can force Fox Corporation executives Rupert and Lachlan Murdoch to testify on the witness stand at this month’s scheduled defamation trial, a Delaware judge said Wednesday.Delaware Superior Court Judge Eric Davis said at a hearing that if Dominion subpoenas the Murdochs to testify in-person, he would not quash those subpoenas, and the Murdochs would need to show up to the courthouse. Dominion has sued Fox News for defamation, and says it was defamed by the right-wing network when Fox hosts and guests claimed in 2020 that its voting systems illegally rigged the election.“They are relevant to the case… if Dominion wants to bring them live, they need to issue a trial subpoena, and I would not quash it,” Davis said. He added that that “it would be my discretion that they come” to testify in-person at the trial, which is scheduled to begin later this month in Wilmington, Delaware.“Both parties have m...

2 suspects arrested in Concord, linked to organized retail theft across Bay Area: police

Published Thu, 20 Feb 2025 18:59:21 GMT

CONCORD, Calif. (KRON) -- Two suspects were arrested Tuesday in connection to organized retail thefts across the Bay Area, the Concord Police Department (CPD) announced in a Facebook post. Teen shot in Antioch carjacking; suspects at large The arrests were made after a Flock camera notified a CPD investigator about the suspect vehicle being in Concord, police said. The car was linked to an organized retail theft that resulted in merchandise totaling thousands of dollars being stolen from multiple local stores. Police did not specify which stores in Concord and the Bay Area were victims of the thefts. A photo posted by Concord (below) police shows some of the items that were stolen in this alleged organized retail theft. Some of the items stolen include socks, beanies and Champion brand sweatshirts.Concord Police DepartmentKRON On is streaming news live now.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-containe...

Teen shot in Antioch carjacking; suspects at large

Published Thu, 20 Feb 2025 18:59:21 GMT

ANTIOCH, Calif. (KRON) -- A teenager was shot in what police are calling a carjacking on Tuesday night, according to the Antioch Police Department. Cash App founder dies in SOMA stabbing Officers arrived on scene after APD received calls reporting a shooting on the 5100 block of Carriage Way. They found an 18-year-old man with a gunshot wound to his leg, police said. Officers provided medical aid to the victim before he was treated by paramedics and taken to a local hospital. He is expected to survive his injury. Police learned multiple suspects were attempting to steal motorcycles out of a driveway when the victim came out of the house. Police say that's when the suspects opened fire. KRON On is streaming now.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }One motorcycle was stole...

Rider dies after being ejected from motorcycle on Hwy-1

Published Thu, 20 Feb 2025 18:59:21 GMT

(KRON) -- A motorcyclist from Oregon died after being struck by a truck on Highway 1 on Wednesday morning, according to the California Highway Patrol. 4.5 magnitude earthquake strikes Northern California Police say that just after 6 a.m., the motorcyclist from Miranda, Oregon was on a Harley Davidson heading south on Hwy-1 towards the Naval Facility at Point Sur. At the same time, a 2020 GMC Sierra 2500 truck turned left toward northbound Hwy-1. The two collided, and the rider was ejected off the motorcycle. He was declared dead at the scene. The Monterey County Coroner's Office will release the identity of the rider after his next of kin have been notified. The driver of the GMC truck has been identified as Benjamin F. Scileppui of Eagle Point, Oregon. Authorities said DUI is not suspected at this time. CHP Monterey will be leading the investigation. "The California Highway Patrol wants to remind motorcyclists to minimize their risks by riding responsibly; always wearing a helm...

Civil rights investigation opened into US Park Police killing of 17-year-old boy

Published Thu, 20 Feb 2025 18:59:21 GMT

One day after D.C. and U.S. Park Police released a video of the Park Police killing of a 17-year-old boy, the Justice Department is opening a civil rights investigation into the shooting.On the morning of March 18, D.C. police responded to a call for service to find Dalaneo Martin sleeping in a stolen car. Less than an hour later, he was killed by a U.S. Park Police officer who was inside the car.Family members and supporters of Delaneo Martin’s mother Terra, pictured seated, gather at a press conference with her attorney Andrew O. Clarke to call for the release of the shooting officer’s name. (WTOP/Megan Cloherty)The U.S. Attorney’s Office for D.C. is leading the civil rights investigation into the circumstances around Martin’s killing along with the FBI Washington Field Office. It said in a statement, “That investigation — which we are committed to conducting diligently and thoroughly — is ongoing.”More DC NewsMore Local NewsMeanwhile, Martin...